Recent Why SERVPRO Posts

Things to Know About Water Safety

6/13/2022 (Permalink)

Family splashing feet in water sitting onside of a pool Learning Water Safety Is a Must

With summer arriving we here at SERVPRO of Columbia & Suwannee Counties wanted to take a minute to give some helpful tips when it comes to protecting your family and friends.   It only takes a moment. A child or weak swimmer can drown in the time it takes to reply to a text, check a fishing line or apply sunscreen. Death and injury from drownings happen every day in home pools and hot tubs, at the beach or in oceanslakes, rivers and streams, bathtubs and even buckets. We have attached several links to The Red Cross for you to review.  

Work together to improve water competency – which includes swimming skills, water smarts and helping others – you can make water activities safer for your family… and just as much fun.  While Lake City offers several private instructors for swim lessons you can also use this link to find the closest swim classes offered by The Red Cross which for us, is located in Orange Park, Florida.  

These actions will help your family avoid emergencies – and help you respond if an emergency occurs: 

  • Paying close attention to children or weak swimmers you are supervising in or near water.
  • Knowing the signs that someone is drowning.
  • Knowing ways to safely assist a drowning person, such as “reach or throw, don’t go”.
  • Knowing CPR and first aid

Join SERVPRO in helping our family, friends and community stay safe!  Here in North Florida we want to enjoy the summer so let's get out there and safely have some fun!


6/10/2022 (Permalink)

Customer Service Words Relating to Let us show you Why we are the Company you should Choose!

At SERVPRO of Columbia & Suwannee Counties, we take pride in recognizing the people affected by the emergencies that we tend to work on. Whether it’s someone’s home or a place of business, we know that these tragic turns have a ripple of consequences that touch many lives.

That’s why we make our guarantee to be onsite quickly. The faster we begin our work, the faster these emergencies can be taken care of and the sooner those affected can get back to their lives. 

When you’re touched by an emergency, make us your first call! We are here to help. Get ahold of us at 386-754-0261!

What You’ll Learn

  • Why our clients appreciate our approach.
  • How our company cares about those we help.
  • What it means to our clients to have the “human factor” in this industry.

We want our customers to know that we live in this community and want to impress upon our customers that we love North Central Florida.  Shopping in the same stores and eating in the same restaurants truly makes a difference.  Choose SERVPRO of Columbia & Suwannee Counties to assist you in Lake City, Live Oak, Perry, Mayo, Lake Butler, Fort White, White Springs and surrounding counties.  

The SERVPRO Emergency Ready Plan Advantage

6/6/2022 (Permalink)

Team Employees of SERVPRO in a huddle discussing a plan of action Is your team ready? SERVPRO of Columbia & Suwannee Counties is!

When disaster strikes your business, having a plan in place ahead of time for what you will do can make all the difference in whether your business survives the event. The majority of businesses that come out stronger on the other side of an emergency are the ones that pre-planned for one.

That’s where SERVPRO’s Emergency Ready Plan (ERP) can help give you, your employees and customers peace of mind. You can trust that whatever might happen to disrupt daily business will only be temporary.

With our Emergency Ready Plan, your business will be able to minimize interruption because you’ll know what to do and what to expect if any-sized disaster strikes. This is important to timely mitigation and can help minimize how water and fire damage can affect your business.

Why use the SERVPRO ERP?

1. A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost. 

2. Identification of the line of command for authorizing work to begin.  You can save time and money as we begin the work of mitigating the damage. 

3. A concise Profile Document that contains only the critical information needed in the event of an emergency.  It takes just a short time to complete the profile but could save long hours of time and effort if ever needed. 

4. Provides facility details such as shut-off valve locations, priority areas and priority contact information.  You’ll have a quick reference of what to do, how to do it and who to call ahead of an emergency so you are “Ready for whatever happens.”

5. A guide to help you get back into your building following a disaster. Having an immediate plan of action can help minimize the downtime to your business in an emergency.

6. Easier insurance claims process.  SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

7. Establishes your local SERVPRO as your disaster mitigation and restoration provider.  You have a provider that is recognized as an industry leader and is close by.

Call us at 386-754-0261 to line up your ERP at no cost to you!  It also ensures you will be on our list as we are first come, first served basis during hurricane or storm situations.  Located in Lake City, Florida and serving Live Oak, White Springs, Jasper, Perry, McClenney, Lake Butler and many other surrounding counties in North Central Florida.

Why Choose Us?

6/6/2022 (Permalink)

Round carpet cleaning machine cleaning an area rug with suds SERVPRO can provide services beyond just Carpet Cleaning!

When your home or business experiences damage, it is essential to seek timely, quality restoration services. This is true regardless of the cause. You want restoration professionals who can get your building functional again without delay. Fortunately, you can turn to the experts at SERVPRO of Columbia & Suwannee Counties in your time of need.

We are a locally owned and operated business supported by a national brand with decades of experience. Our team of trained experts is committed to providing our customers complete satisfaction. This means guiding you through the entire restoration process from beginning to end.

Some of our disaster restoration and recovery services include:

  • Fire Damage
  • Odor Removal Services
  • Data and Electronics Restoration
  • Mold Damage
  • Specialty Large Loss
  • Water Damage
  • Biohazard Cleanup
  • Weather Damage
  • Hoarding Cleaning
  • Smoke & Soot Damage
  • Vandalism Cleanup
  • Board Up & Tarping

Does your space have specific needs? Are you unsure if we are able to provide you with the appropriate services? Don't hesitate to reach out to learn more about how we can assist you. Our restoration experts are available 24 hours a day, 7 days a week. We want to ensure that you're able to get the services you need right when you need them.


6/6/2022 (Permalink)

water spilled on floor and couple is cleaning it up and on phone If you need help, we are Here To Help!

Our Lake City restoration contractors are experts in our field. We know exactly how to assist while also lending a helping hand when you need it most. We understand that you need more than just another restoration company during these times of uncertainty. You want a team of professionals who truly care about your safety and wellbeing.

  • We provide emergency restoration services (24 hours a day)
  • We are highly rated for courtesy, honesty, and speed
  • We can simplify the insurance process
  • We are IICRC Certified for a variety of disaster scenarios
  • We serve both homes and businesses
  • We offer quick response times

SERVPRO of Columbia & Suwannee Counties is proud to set the industry standard in disaster restoration services. With the 8 counties we services in North Central Florida area, our technicians are extensively trained and certified to handle your restoration needs. Because your happiness is vital to our business, we will follow up with you after our work is done. We want to make sure that you are completely satisfied with your space.

Does your ceramic tile or grout need a professional clean?

8/1/2021 (Permalink)

Kitchen floor with tile and cabinets Ceramic tile and your cleaning needs

We offer some assistance on how to keep your ceramic tile and grout maintained.  When you get to the time you need a professional clean, just call our office.

Sweep or vacuum the ceramic tiles in a walkway to keep scratches from marking up the tiles. Protect the flooring with a rug or doormat. Encourage your family to wipe their feet on the mats both outside and inside to protect the ceramic tiles from dirt and grime.

Weekly washing of the ceramic tiles after sweeping is ideal. Use a simple combination of mild dish detergent and hot water to gently cleanse the ceramic tiles. Sponge mops are not advised, as they will push grime deep into the grout. Experts recommend using a strip mop head instead. When mopping, change any dirty water immediately, or the flooring will end up with a dull and grey appearance.

Completely air dry the freshly washed tiles or absorb any excess water with a clean towel. This important step prevents accidental slips on the wet floor.

Take care to wipe up messes on the ceramic tiles. Tracked mud or spilled juices should be immediately cleaned up with a damp cloth, mild dish detergent and warm water.

Warm water and a stiff brush can effectively clean grout.

Bathroom grime, like soap, mold and mildew, may make cleaning grout in this location troublesome. However, applying elbow grease and well-chosen cleaning solutions make cleaning grout less of a burden.

Warm water and a stiff brush can effectively clean grout. Spray warm water along the grout and scrub with a circular motion to dislodge dirt particles.

Tougher stains can be removed with an application of vinegar and warm water. Simply spritz the stains with a mixture of half part water and half part vinegar, let stand for five minutes and then scrub the grime away.

If the packed dirt remains along the grout lines, create a paste with baking soda and water. Apply the paste along the grout, then spray with the vinegar mixture as noted above. The mixture will begin to foam. Once the foaming comes to a halt, scrub away the stains with a brush and clean water.

Hydrogen peroxide is an alternate household product that can be effectively used in place of the water when creating the baking soda paste. Or, simply apply only the hydrogen peroxide directly upon the stains to loosen them and ease cleaning.

Commercial cleaners, such as those containing bleach, can be sprayed upon the grout to rid them of stains. However, powerful chemicals like these tend to erode grout over the long term.

Experts recommend steam cleaners as another method to clear out the grime from grout. Homeowners will find steam cleaners to be environmentally friendly.

Weekly wipe downs with a spritz of vinegar and water will keep the grout in your home free from stains. Professionals even suggest regularly wiping the grout with alcohol to stop mold and mildew.

When your home’s ceramic tiles have accumulated massive amounts of dirt and grime, it’s time to call in a professional tile and grout cleaning service.  Our technicians begin the cleaning process of your home’s ceramic tiles with stain pre-treatments using eco-friendly cleaning products. Advanced cleaning technology is used to thoroughly rid the dirt and grime from within the grout lines and along the ceramic tiles. All corners and baseboards are efficiently cleaned. 

Clean ceramic tiles and completely restore them with the help of our experts at SERVPRO of Columbia & Suwannee Counties. Dull, stained or dirty ceramic tiling and grout can sparkle like new once our technicians expertly tackle the unsightly mess!  We can also seal the grout if you prefer.  

Tips for Creating a Successful Emergency Ready Plan

5/21/2021 (Permalink)

Phone with app located on it with emergency situations such as water in the background Are you Ready? Let SERVPRO Help!

With Hurricane Season upon us let's not forget things you can do to prepare.   An ERP is a specific set of guidelines to assist in this preparation.  SERVPRO has set up a specific plan to assist you using these guidelines.  

  1. Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  2. Identify and label utility shut-off locations.
  3. Identify local utility contact information.
  4. Identify local emergency contact information such as fire, police, and hospital contacts.
  5. Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

Here to Help!

If you have any question, don't hesitate to call SERVPRO of Columbia & Suwannee Counties located in North Central Florida (Lake City)

Helping a hoarder takes understanding and sympathy

5/6/2021 (Permalink)

Kitchen with garbage and trash all over floor about knee high Is this a family member or neighbor? Let us help!

Hoarding often starts out as a collection of certain items or several piles of paper or garbage. Over time, especially after a traumatic event such as a death or divorce hoarding can escalate.

When dealing with a person with a hoarding disorder it is important to acknowledge that they may have an emotional attachment to the items in the home that you do not understand. Try to start with a simple clean up first such as clearing pathways and doorways. Once you complete that then try moving on to one room at a time starting with the most frequently used rooms such as kitchen, bathroom and bedroom first.

If the hoarding problem has been going on for a number of years you may need to hire a professional to ease any family tension and make the process easier.

If you find yourself in that position please reach out to SERVPRO of Columbia and Suwannee Counties for assistance.  Our staff knows how to help without creating friction between you and your loved ones.

#1 in the Restoration Services Category/2021

4/26/2021 (Permalink)

Ranked #1 - image of SERVPRO logo Top 10 Franchise & Ranked #1 in the Restoration Business

If you have ever had a disaster in your home or business, RV, automobile, whether it was flooding and water damage, fire or smoke damage, discovering mold in a hidden corner, or you have a bat infestation in your attic you might wonder who among all the restoration and clean up companies to call.

SERVPRO has several years of experience, highly trained certified technicians, 24-hour emergency service, locally owned and operated and a trusted leader in the restoration industry.  

Recently we were named #1 in the Restoration Services category by Entrepreneur and #10 on the Top Franchise list.  We pride ourselves in the elevated training and resources we have and take time to make each and every customer satisfied that we come in contact with.  

If you find your home or business in need of a restoration and clean-up company, do yourself a favor and call SERVPRO of Columbia & Suwannee Counties today!  Located in Lake City, Florida we provide services in Live Oak, Jasper, White Springs, Lake Butler, Madison, Perry, Chiefland, McClenney and surrounding towns.

Why is hiring a certified water damage restoration service imperative?

4/16/2021 (Permalink)

Servpro Logo with several men and women holding tools to dry out a house SERVPRO has employees that care!

The procedure of getting rid of moisture and drying the structure of the area affected involves specialized tools and scientific processes. A floor may look dry, but there might be hard to find moisture which has made its way to the sub-floor. Waiting to commence repairs or using a contractor that is not experienced can lead to pricey repairs later on.

Weather happens rapidly here and the results can sometimes be very unpredictable. Whether your property has been devastated by the weather, rising water, water runoff or even the kids’ bath time, SERVPRO of Columbia & Suwannee Counties is able to help bring your home or business back to its prior condition (or perhaps better than before). Water damage can arise unexpectedly and make damage that seem irreparable. No one wants to go through the headache that water damage can create. Using the correct water damage services will save you time, effort and money. We work effectively to restore any damage present on your property.

We are proud of our attention to detail and efficiency. There isn’t a job that is too big or too small and we can provide advice for most situations. We also offer storm damage cleanup in other states.

Do you need assistance right now? Give us a call anytime at 386-754-0261 as we are a 24 hour service company. We will get back to you quickly and are able to be at homes in our service areas inside four hours.

Upholstery Cleaning and Why SERVPRO is the best

4/15/2021 (Permalink)

Sofa with little girl laying on it and then cleaning with a tool Don't you want to keep your upholstery safe?

As Upholstery and Fabric Cleaning Technicians, we are first class when it comes to cleaning upholstery. SERVPRO provides the essential care that your upholstered sofas, love seats and chairs need. Not all fibers are alike. There is a difference between furniture that has been upholstered with silk and furniture that is covered with microfiber materials. Each fiber reacts differently under different conditions and it is imperative that the technicians examine each item prior to cleaning. The first step is in pinpointing what type of fiber was used to upholster the furniture and the seams, piping, zippers and cushions have been identified and checked for integrity. The technician will then need to make sure the upholstery has been properly cleared of loose soil. This includes removing debris from crevices and corners, then the cleaning can begin. The cleaning plan will be determined by fiber type and how your upholstery was manufactured or entwined. We utilize low or no moisture techniques as well as traditional methods to ensure proper chemistry. Proper tools are used to clean upholstery without any risk of damage to the fabric. We are the upholstery cleaning expert and we take our time with every item we service. We always follow industry standards and take steps to protect your investment. You will have the assurance that our technicians are accustomed to working with quality and will provide superior upholstery cleaning services that are sure to keep our customers happy.

Certified: SERVPRO Cleaned

7/30/2020 (Permalink)

Certified: SERVPRO Cleaned logo Certified: SERVPRO Cleaned logo

"We intend to be THE AUTHORITY on what it means to be clean in the new world. It’s important for us to be assertive, making our case that our cleaning is unlike any other such that all of America will demand that the places they visit and the places they work are not clean unless they are Certified: SERVPRO Cleaned."

This is a quote from SERVPRO Chief Marketing Officer Mike Stahl. Certified SERVPRO Cleaned is a new program being implemented by SERVPRO to better assist businesses in establishing themselves as locations that are "Safe to Visit" during the Covid-19 Pandemic.

Through this program, SERVPRO is allowing businesses and local SERVPRO franchises to create a custom cleaning plan that fits with the schedule and budget of the interested business. Whether you want SERVPRO to come in and disinfect your business as little as once a month or as frequently as a daily visit, your local SERVPRO franchise will be more then happy to assist with explaining which options will work best for you and your business.

If you have any other questions, feel free to contact SERVPRO of Columbia and Suwannee Counties at 386-754-0261 for more information.

Preparing to "Reopen" your home or business to guests or customers?

4/24/2020 (Permalink)

Man with respirator on fogging kitchen We can give you peace of mind in your home or business moving forward from the Social Distancing to normal life again.

The coronavirus has changed what it means to clean.

In the year 2019 B.C. (Before Coronavirus), homeowners or their housekeepers could basically scrub, wipe, dust and vacuum their way to a clean house.

But now many homeowners are hiring companies with specialized tools and chemicals to disinfect their homes as a way to protect themselves and their businesses to protect not only employees but their customers.

We understand the dire need of proper disinfectant services to combat the spread of COVID-19. We offer services to deep clean and disinfect your business, school, or other commercial property as well as your own home. No more guessing whether you have cleaned that doorknob or entire wall.

Our Protocols and Certification:
- We wear protective gear (masks, gloves, protective uniforms) when necessary.  i.e. a confirmed case of Covid - 19
- We use the highest quality, approved by the CDC, sanitization products
- We are certified by the Institute of Inspection Cleaning and Restoration, Restoration Industry Association

SERVPRO is outfitted with the necessary tools and skills to combat this situation and help protect your employees and clients.

Proactive Cleaning for Your North Central Florida Business

3/24/2020 (Permalink)

Hand and Door Knob with Dirt on Both SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your Providence business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your commercial space in North Florida needs deep cleaning services, call the experts today @ 386-754-0261! 

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Columbia & Suwannee Counties, 386-754-0261.  Also serving the surrounding counties of Baker, Madison, Hamilton, Lafayette, Union.  Cities including Fort White, Lake Butler, Starke, MacClenney, Jasper, Madison, Perry, Chiefland & many more.


Preventing pipes from freezing and bursting

12/16/2019 (Permalink)

Frozen pipe Don't let frozen pipes dampen your Holiday Season

With the temperature dropping, one of the most common issues that will occur is pipes freezing and potentially bursting.  Here at SERVPRO of Columbia and Suwannee Counties, we would like to share some tips on how to prevent this type of issue.

The best way to prevent this issue would be to let cold water drip from a faucet served by exposed pipes. Allowing as little as a trickle to be flowing through the pipe can prevent it from freezing. Keeping the thermostat at the same temperature during the day and at night will assist with this also.

Generally the temperature has to get to about 20 degrees to cause pipes to freeze.  If your pipes do freeze, do not let them thaw on their own.  Once the pipes begin to thaw, the faucet will leak water to let you know that you have found the frozen pipe.

Christmas on The Square - Live Oak, Florida

12/13/2019 (Permalink)

Two People standing in front of a display table with Ugly Sweaters on Steven & Susan wearing their "ugly sweaters"!

SERVPRO of Columbia and Suwannee Counties enjoys being able to go out into our local community and share who we are and the services we can provide.  On December 7th, we were able to be involved in one of our areas most popular events, Christmas on the Square in Live Oak, Florida.

Christmas on the Square is not the type of event you would expect from a small town like Live Oak.  The event has now expanded to three days which include the lighting of the town Christmas tree and a 5K fun run on Thursday night, SNOW DAY on Friday and then Saturday is a mixture of businesses and personal tents setup selling everything from home-made cakes to purses or woodworkings.  Saturday is capped off with the Live Oak city Christmas Parade which floods the downtown area with floats that are decorated for the parade theme.  This year’s theme was a Patriotic Christmas.

SERVPRO of Columbia and Suwannee Counties loves to take part in events like this to further show that SERVPRO and its services do not just stop with Fire and Water damage or Cleanup and Restoration but also serving our community in any way possible.

SERVPRO: The Brand You Know And Trust

12/13/2019 (Permalink)

Man and Child playing with car and truck toys SERVPRO: The Brand You Know And Trust

SERVPRO - Restoration Vendor for Insurance Carriers Nationwide

The Brand You Know and Trust

You can recognize and trust the SERVPRO name... Like It Never Even Happened.

Serving America Since 1967

Since 1967, SERVPRO Franchise Professionals have been assisting client's fire and water damages across the United States. Nearly four decades of experience have culminated in the proven processes, technology, equipment, and products to help ensure IICRC S500 industry standards are met and you are satisfied. 

More Than 1,700 Franchises Nationwide

Today, SERVPRO Franchise Professionals from more than 1,700 Franchises operate in 48 states & Canada. 

24-Hour Emergency Service

SERVPRO Franchise Professionals are committed to providing 24-hour emergency service to help you when you need it most.

Detailed Estimates

You will be provided a detailed estimate that clearly lists all services to be performed. There are no unwelcome surprises with SERVPRO.

Trained, Uniformed Franchise Professionals.. Your "Heroes"

When you call, a trained, uniformed SERVPRO Franchise Professional will arrive at your property with the equipment necessary to help protect the structure and contents. Your concerns will be addressed quickly and professionally to help begin the process of regaining control of your life. 

Cleaning thoroughly with pride!

12/10/2019 (Permalink)

Clean office including chairs and desks Keep your office clean for your employees and customers to enjoy!

Here at SERVPRO of Columbia & Suwannee Counties we pride ourselves in being thorough and good at what we do!  We encourage our employees to treat every home, business or vehicle that we clean as if it were their very own and do the job they would expect.  It has benefited us to do training with new and senior employees to maintain the high level of cleaning our customers expect.

We are thrilled to have employees here that have been with us since 2007 and encourage them to do their best at all they do.  With high morals and values it is encouraging to work with this group of individuals who strive to do their very best.  

As we continue moving forward we encourage them each to train and study to become management and be the best person they can be as well as the best at their job, whatever that might be.  From cleaning to answering the phone to being on call 24/7/365 we consider ourselves the best at what we do and the best at the services we offer. 

Call us at 386-754-0261 if you have any questions or would like a free estimate for any of your cleaning needs.  

Invested in our Community

8/8/2019 (Permalink)

Home is where the heart is.....

We are so very thankful to say after 13 plus years of working in Columbia County we are able to finally have a place to call our own!

We are so very thankful to all of the people that helped make this happen.  Castagna Construction for helping us find the perfect place/land to build and ProBuild Construction for helping us make our dream building and Columbia Bank for making it all possible.  

We can't wait to have our open house and ribbon cutting and invite all of you to our new home/office.

Thank you to Columbia County for making us feel like we belong.  Living and working in this community has been a blessing for our family and we are hoping to be here for many more years to come.  


3/27/2019 (Permalink)

We at SERVPRO of Columbia and Suwannee Counties have a couple of tips for you

How to Get Water Cleanup and Mitigation Done

  • In order to get water cleanup done, you're going to need to hire a restoration company like SERVPRO of Columbia and Suwannee Counties that can come in and handle the flood damage for you. They do all of the drying for you when it concerns water in your home. If you have water in your business, restoration can be done by the same type of company. You may want to hire the pros to handle a pipe break or supply line break if this has become an issue for you. A flooded home should be restored as soon as possible to prevent further issues from surfacing.

How to Hire a Restoration Company

  • The best way to hire a professional company to handle water in your home is by finding one that has a lot of experience. These companies should ideally have a lot of experience cleaning up water in a business or any type of water in a home. They can also find and fix a supply line break or pipe break that you might currently have. In many cases, the reason for water in a business is because of a pipe break. If you have a supply line break, you might want to contact a professional plumber to handle the issue for you.

The professionals at SERVPRO of Columbia and Suwannee Counties will be ready for any call at any time of the day. Please give us a call with any questions you may have,  (386) 754-0261

What you should know about your Sprinkler System

3/27/2019 (Permalink)

What you should know about your Sprinkler System

Many businesses in Columbia, Suwannee, and surrounding counties have installed a fire sprinkler system to protect the company property. However, there are a few misconceptions about what these systems actually do. If you are considering installing a fire suppression system in your own place of work, there are a few things you may want to know beforehand.

Facts to Know:

  • The sprinkler heads in most modern fire suppression systems operate independently
  • Sprinkler systems are heat triggered, making them very difficult to accidentally set off
  • In general, the cost of a system is about the same as new carpet
  • A sprinkler system uses only a fraction of the water pumped out by a fire hose

How They Work:

  • A fire sprinkler works by releasing either water or nitrogen gas to suppress the fire. This should suffocate the fire’s source of oxygen causing it to go out. When the fire is hot enough, a metal alloy in the sprinkler nozzle should melt and trigger the release of the fire suppressant.

What to Expect After Usage:

  • While your sprinklers may have saved your business from a lot of fire damage, you may still have some fire sprinkler cleanup to take care of afterward. A water and fire damage restoration specialist may be able to assist you with the process. These professionals are trained to deal with the various damage types that can occur with a fire, including sprinkler system cleanup.
  • A fire sprinkler system can help to save your company from extensive damage in the event of a fire. These systems are designed to suffocate the fire and help prevent its spread to other parts of the building. Not only are they reliable, but because they are heat triggered you shouldn’t have to worry about setting them off accidentally.

For more information about what SERVPRO of Columbia and Suwannee Counties can do for you, give us a call today, (386) 754-0261

Why you should call SERVPRO

3/27/2019 (Permalink)

Why Call SERVPRO After A Fire?

You might not be thinking initially about restoration and returning your home to original condition when firefighters work to put out the flames. Once the fire has gotten extinguished, and you can get a look at the damage that even a smaller scale incident can cause, you can see the benefits of professional restoration and a fast response like our technicians can provide.

What you might not know about fire damages to your home is how varied they can be regarding the equipment necessary to overcome the effects and the time spent to restore the damage. With a franchise that can respond 24-hours a day, like our SERVPRO emergency response team, you can begin the necessary steps to protect your property from further harm while the steps get taken to secure insurance claims to afford the full restoration package that our company provides.

You can contact our SERVPRO team before you even call your insurance company because our highly trained professionals dispatched to your address can compile the needed information that your provider requires to approve a claim made for a fire in your home. We can catalog damages, assess loss, and estimate the costs of restoration approaches needed to return your home to preloss condition.

A good reason that you should choose our restoration team is the advanced equipment that we use to ensure that our projects get thoroughly completed and as efficient as possible. This advanced technology gets designed to help us overcome soot and smoke damages throughout your property with high-powered vacuums and thermal fogging, clean up the damage that these effects have caused, restore water damage with air movers and dehumidification equipment and more.

It might feel overwhelming to look at the damage even a smaller fire incident in your home can cause but recovering from this loss only takes a single phone call. Our SERVPRO of Columbia and Suwannee Counties rapid response team is available 24/7 to help you through any emergency that you face. Give us a call today at (386) 754-0261

Keep your Kids Safe with these Fire Safety tips

12/22/2018 (Permalink)

Teaching children about emergency planning.

When creating an escape plan in your home, you should go over it with your children so they know how to get out the house. Kids typically don’t think about how they would escape from their home in a fire, so this is an important discussion to have with them.

  • Have a plan in place for children that cannot get out on their own, such as infants and toddlers. Talk about which family member is going to wake up the children and help them get out.
  • Always identify two different ways out of every room. You should know multiple ways to exit in every room in case one exit is blocked, or it is too dangerous to use.
  • Choose a destination outside the house to meet, a safe distance away. This could be across the street or at a neighbors’ home.

In addition to fire prevention with children, there is the concern of burn prevention. In many instances of fires started by children, serious burn injuries can occur. Here are some tips to help keep your kids safe from fire and burns.

  • Children should be at least 3 feet away from anything hot. Stoves, space heaters, and curling irons are all good examples where additional caution is necessary.
  • Keep any kind of smoking materials away and placed up high, such as lighters and matches.
  • Never play with matches or lighters when your children are around. If they see adults doing this, they will think that it is okay, and possibly even fun.

 Accidents can happen at any time. But with some mindful planning, many of these can be completely avoided. If something should still happen, just know that SERVPRO of Columbia & Suwannee Counties here to help anytime. Give us a call at 386-754-0261

Tips to Clean Red Wine Spills

12/22/2018 (Permalink)

Accidents Happen! Call SERVPRO!

You're entertaining at your home and before you know it, you hear a yell and look just in time to see a friend spilling red wine on your carpet. Don't worry...try these tips. And if the spill is too deep, call us for our professional cleaning services.

How to remove a red wine stain

  • Blot up as much of the wine as possible and pour cool water on the stain.
  • Cover it with salt.
  • Boil water and pour over the stain.
  • Prepare a mixture of half a tablespoon of white vinegar and one cup of water. Pour over stain and let it soak for a few minutes. You can also add a few drops of liquid detergent to the mixture. 
  • It's always a good idea to test a small spot first to make sure it will not harm your carpet.

Or give SERVPRO of Columbia and Suwannee Counties, located in Lake City, a call and we will be happy to help (386) 754-0261.

SERVPRO Being Family Owned Makes A Difference!

12/22/2018 (Permalink)

Founders of SERVPRO

Ted and Doris Isaacson launched SERVPRO in 1967 as a painting business in Sacramento, California.  However, with a background in cleaning and restoration Ted and Doris soon transformed the company into a franchisor specializing in cleanup and restoration.

After selling its first Franchise in 1969,  SERVPRO continued to grow, acquiring the Bristol-Myers Domesticare Division and its 175 Franchises in 1979.

SERVPRO relocated the corporate headquarters from Sacramento to Gallatin, TN, in 1988 in a strategic move to place itself within 600 miles of 50% of the U.S. population.

As of 2018 SERVPRO has over 350 locations to include Hawaii and Canada locations.  It is still owned and managed by the Isaacsons' children Randy, Rick & Sue.   They all provide their expertise to the franchise community and have built a large array of support members to assist in handling their parents vision.  

As our founders vision was "To Develop A Team of Quality People, Who Focus on Excellent Service, Fairness and Mutual Respect", we all continue to strive for that each day.